Questions we get every week

Delivery, freshness and everything else

If the answer you need is not here, call the shop on 011 234 5678 between 9am and 7pm.

How fresh are the spices, really

We grind in 200g batches and print the grinding date on the bottom of every tin. Nothing on the site is more than six weeks old. If a blend sells out we say the date it comes back rather than shipping older stock.

How should I store what I buy

Keep the tins closed and out of the sun. Colombo humidity is the real enemy, so do not keep a tin open above the stove. Tahini and molasses are fine in the cupboard, but tahini separates, so stir it before use.

Will you source something you do not stock

Often yes, if it keeps and if the supplier will sell us a small quantity. Mahleb, dried mint and Aleppo pepper have all come in this way. Email what you want and we will tell you whether it fits the next order.

Is anything on your shelf spicy hot

Almost nothing. Middle Eastern cooking is warm rather than hot, so baharat and ras el hanout carry no chilli heat at all. Harissa is the only exception, and it is still milder than a Sri Lankan chilli paste.

Still stuck

Send us the order number and what went wrong. We answer within one working day.

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